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Booking Terms & Conditions


  • Bookings for courses can be made via our website or by contacting our Registration

Department at

  • Upon receipt of booking in order, enrolment on the respective training course will be

confirmed by Registration Team with all necessary documentation

Invoicing and Payment


  • Our fees include course presentation, relevant materials, physical & digital

documentation, lunch and refreshments served during entire training.
Accommodation charges are not included in the course fees

  • Course fees are payable upon booking unless a valid, authorized Purchase Order is

provided and accepted

  • Invoices will be sent via email/courier to the ID/name and address provided

  • We prefer to have the fees payment in our account before the start of training course.

However, if your company has a different payment policy, the same should inform us
in advance

  • The currency of fees is in US Dollars (USD). Payments can be made in USD or NAD

local currency (Namibian Dollars) by Bank Transfer. Our Bank Account details will be
provided on the Invoice

Once you have completed your booking, received your confirmation of enrolment and a
dated payment Invoice, you are deemed to have a contract with Paradigm Training Hub. You
reserve the right to cancel this contract given the below terms

Delegate Cancellations: All delegate cancellations must be received in writing and are
subject to the following conditions:


  • for any cancellations received 20 working days before the start of a training course,

Paradigm Training Hub will issue a 100% credit for the value paid to be used for up
to one year from the date of issue for any future Paradigm Training Hub training

  • for any cancellations received less than 20 working days before the date of the

training course, the full fee will be payable and no refunds or credit notes will be

  • if a registered delegate does not cancel and fails to attend the training course, this

will be treated as a cancellation and no refund or credit note will be issued

  • Delegate substitutions are welcome-Please notify us 5 days before the event

Substitutions and Cancellations:

  • Speakers and topics are confirmed at the time of publishing of the programme, but

Paradigm Training Hub reserves the right to substitute, alter or cancel advertised

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