Privacy Policy

Effective Date: September 2022

WHAT THIS POLICY COVERS
This Privacy Policy covers the personal data we collect about you when you use our services or website or when you interact with us through a different channel, unless a different policy is displayed.

This Privacy Policy explains how Paradigm Training Hub collects and uses your personal data. Please read it carefully and if you do not want your information processed in accordance with this Privacy Policy, do not use our Services or interact with us.

This Policy does not apply to third-party sites or integrations not controlled by Paradigm Training Hub

From time to time, we may include links on the Sites to third-party websites, or be able to integrate Paradigm Training Hub services with third-party integrations. Please be aware that we do not control, monitor or are responsible for such websites, their web content while you are visiting their websites, and the processing of your personal data required by the third party to use this integration. We encourage you to review their privacy policies.

WHAT INFORMATION WE COLLECT ABOUT YOU:

In this Policy any reference to ‘personal data’ or ‘personal information’ is intended as any information that can identify or relate to you as individual person. We collect the following personal information from you as further described below:

(a) Information provided voluntarily by you

● Contact information, such as name, business email address, phone number, billing information, physical address, skype information, information you input in open text fields in help/contact us forms. By using our Services, you might choose to add a display name, job title, and other details.

 

● Customer Support information, such a summary of the problem you are experiencing, and any other documentation or information that would be helpful in resolving an issue submitted to us.

 

(b) Information we collect automatically from you

 

● Analytics information, such as when you visit and interact with any of our Services. This information includes the features you use; the links you click on; frequently used search terms; and your interaction with third-party integrations and others on the Services.

 

● Device information, including your connection type and settings, information about your operating system, browser type, IP address, URLs of referring/exit pages, device identifiers, and crash activity, collected through cookies, web beacons and similar technologies.

(c) Information we receive from other sources
 

• From time to time, we may receive information about you from:

•  

• ● other end users,

• ● third-party providers,

• ● our corporate affiliates,

• ● professional social networks and publicly accessible websites,

• ● and from our business partners.
  
  We will collect this information only where these third parties are legally permitted or required to share your personal information to us.
  
  HOW WE SHARE YOUR PERSONAL INFORMATION:
  
  We do not share or sell your personal information to third parties for their own marketing purposes. We may share your personal information with the third parties listed below in the following circumstances:
  
  ● Event sponsors
  
  If you attend an event or webinar organized by us, we may share your personal data with the sponsors of the event with your explicit consent, when required by the applicable law.
  
  ● Legal Authorities
  
  We may also disclose your personal data as required by law, such as to comply with a subpoena or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. Unless we are prohibited by law, we will notify you of any disclosure requirement.
  
  ● Potential parties involved in a business transaction
  
  In case Paradigm Training Hub decides to merge with, or is acquired (entirely or partially) by another company, or sell some of the services provided or a business unit, your personal data might be disclosed, under conditions of confidentiality, to our advisers and any prospective purchaser’s advisers. In this case we will inform you, via email and/or a prominent notice on our website, of any change in ownership, use of your personal data, and choices you may have regarding your personal data.
  
  HOW YOUR INFORMATION IS KEPT SECURE:
  
  The security of your personal information is important to us. We follow generally accepted security standards and we have adopted commercially reasonable security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, or unauthorized disclosure or access. We may, subject to applicable law, transfer your information outside the country where you are located and to where information protection standards may differ (e.g. your information may be stored on servers located in other jurisdictions). We will utilise appropriate safeguards governing the transfer and usage of your personal information.
  
  HOW LONG WE KEEP YOUR INFORMATION:
  
  We will retain your information for the time needed, unless a longer retention period is required or permitted by law.
  
  In case you object from any marketing communications, or withdraw your consent, we will promptly stop using your information collected. However, we might keep a permanent record of the fact that you have asked us not to process your information so that we can respect your request in future.
  
  TRACKING TECHNOLOGIES:
  
  We and our marketing partners, affiliates, or analytics or service providers, use technologies such as cookies, beacons, tags, scripts, and other similar technologies to analyze trends, administer the website, tracking users’ movements around the website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.
  
  We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based upon your browsing activities and interests.
  
  SOCIAL MEDIA WIDGETS:
  
  Our website includes Social Media features, such as the Facebook Like button, and widgets, such as the ‘Share This’ button, or interactive mini-programs that run on our websites. These features may collect your IP address, which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social Media features and widgets are either hosted by a third party or hosted directly on our website. Please read the privacy statement of the company providing these features to understand how your personal data is processed.
  
  EXERCISING YOUR RIGHTS:
  
  You have the right to opt-out of marketing communications We send you at any time. Please read the section ‘Marketing communications’ below for further details on these requests. In order to exercise your rights described above and/or submit inquiries or complaints regarding our processing of your personal data, you can do so at any time by contacting us using the information given under the “Contact us” section below.
  
  (a) Marketing communications
  
  If you no longer want to receive marketing-related emails from us, you can opt out of receiving such emails by clicking the “unsubscribe” link at the bottom of any marketing email you receive from us. Please be aware that you may continue to receive certain communications from us that are necessary for the Service (e.g. renewal notifications, invoices, technical updates).
  
  If you are having difficulty unsubscribing from our marketing emails using the above method, please contact us directly at the email info@pthnamibia.com
  
  CHANGES TO THIS PRIVACY POLICY:
  
  We may change all or part of our Privacy Policy from time to time to reflect our data collection practices, in case of new features involving your personal data, or as required by the law. The version published on the Paradigm Training Hub main website will be the most current version in force. Changes to our Privacy Policy will be effective immediately once published. We invite you to periodically review our Privacy Policy to be informed of any relevant changes, especially before providing any data to us.
  
  Your use of the Services following any amendments confirms that you have accepted the practices described in the revised Privacy Policy. If we make any material change to the Privacy Policy, We will notify you by email or by means of a notice on this website prior to the change becoming effective and ask for your consent if this is required by applicable law.
  
  CONTACT US:
  
  If you have any questions or concerns relating to our data protection practices, or wish to exercise any of your rights, please contact us at info@pthnamibia.com